1. Shipping Scope

We currently offer shipping exclusively within the United States. All orders must be delivered to a valid address within the U.S.; we do not support shipping to countries or regions outside the United States.

  1. Order Processing Time

Once a customer has completed payment and confirmed their order, it typically takes 1–3 business days for us to review the order, prepare the items, pack the shipment, and dispatch the package. Weekends and public holidays are not included in this processing timeframe.

  1. Shipping Methods and Carriers

We select the most appropriate logistics carrier—such as USPS, UPS, or FedEx—based on the specifics of the order, package dimensions, and the delivery address, ensuring that your items arrive safely and reliably.

  1. Estimated Transit Time

After an order has been dispatched, standard shipping within the United States typically takes 5–8 business days. Actual delivery times may vary depending on the destination, weather conditions, public holidays, and the operational status of the carrier.

  1. Shipment Tracking

Once your order has shipped, we will send a shipping notification containing tracking information to the email address provided at the time of purchase. You may use the provided tracking link to monitor your package’s transit status and estimated delivery progress.

  1. Shipping Delays

Delivery times may be extended due to factors such as severe weather, public holidays, traffic restrictions, or operational disruptions at the carrier. If a package has not arrived by the estimated delivery date, we will assist in checking its status and provide an appropriate solution based on the circumstances.

  1. Delivery Information

Please carefully verify your recipient name, street address, city, state, and ZIP code before submitting your order. If a delivery fails due to an incorrect or incomplete address, we will assist in resolving the issue based on the specific situation.

  1. Package Inspection

Upon receiving your order, we recommend inspecting the condition of the packaging and the items. If you discover that the package is damaged, the items are broken, or the contents do not match your order, please retain the packaging and take photographs so that we may assist you with a resolution.

  1. Policy Disclaimer

All shipping timeframes are estimates, not guaranteed delivery dates. We will make every reasonable effort to process orders promptly and will continue to monitor the status of your shipment.